Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Falls Church, TN

Retail Sales Associate – Verge Mobile, a T-Mobile Authorized Wireless Retailer

$1,000 New Hire Bonus plus paid Training!

Ready to dive into the world of wireless and tech? As a Retail Sales Associate, you will be part of an energetic team that brings the T-Mobile experience to life. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.

This isn’t just a sales job, it’s about creating real connections, building trust, and making every interaction count. You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you!

What We Value:

#OwnIt | #LimitlessGrowth | #Connection | #Achievers | #SeriousFun | #Integrity

#WeAreVerge

Verge Mobile is a national T-Mobile Authorized Wireless Retailer with locations in multiple states throughout the U.S. Through our wireless products and services, Verge Mobile’s retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities.

Why You will Love It Here:

💰 Competitive pay + uncapped monthly commission

💸 Access to your pay before payday with Daily Pay benefits

📚 Paid training & development

📈 Realistic career- growth opportunities

🏖 Paid time off benefits and 401k with company match

🏥 Medical, Vision, & Dental benefits, plus Pet and Legal Insurance, and other ancillary benefits available

🎉 Epic company trips, sales contests & benefits

📱 Discounts on the tech you love

• This is a learning role, where new associates are working with their team and proactively building skills and proficiencies in preparation for the next level up as a Mobile Representative.
• Must successfully complete new employee training.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Build proficiencies related to serving and selling T-Mobile products to our customers, while providing a best-in-class customer experience by:
  • Helping our customers pick up right where they left off in their shopping journey with consultative selling and services.
  • Exploring individual needs and provides hands-on demonstrations of the latest and greatest technology in-store.
  • Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Approach service and sales needs with care, patience, honesty, and empathy.
• Become skilled and be able to consistently demonstrate the ability to balance customer service experience and performance goals.
• Perform other related duties as assigned.

• High School Diploma/GED Required. Previous experience in restaurant, hospitality, retail sales or customer service industry (previous Wireless retail sales, preferred).
• Basic math skills.
• Track record of achieving sales quotas/goals.
• Excellent communication skills, capable of building trusting relationships.
• Must be flexible to work various shifts throughout the week which may include evenings, weekends, and holidays.
• Ability to stand long periods of time.
• Knowledge of the wireless industry standards and technology is preferred.
• Exhibits a can-do attitude that is positive, supportive, and cooperative.
• Team player that can work along peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Can effectively balance customer needs and performance goals.
• At least 18 years of age.
• Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
• Legally authorized to work in the United States.
  
• Spanish Bilingual Preferred.

Verge Mobile is an Equal Opportunity Employer.  All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.