Retail District Manager- North Los Angeles

Sales & Business Performance 

• Ensure that individual and team sales goals are consistently met or exceeded.
• Provide on-the-floor coaching during retail hours, including evenings and weekends, to drive consultative sales and enhance the customer experience.
• Analyze store profitability and identify opportunities for growth across the territory.
• Strategically implement T-Mobile promotions and initiatives to maximize revenue and meet and exceed sales targets. 

Operational Excellence & Compliance 

• Ensure all stores maintain compliance with T-Mobile and Verge Mobile operational and audit standards. 
• Monitor and enforce adherence to operational procedures, identifying areas for improvement and implementing corrective actions. 
• Maintain a rolling list of improvement areas, proactively addressing challenges to optimize store efficiency. 

Additional Responsibilities 

• Perform other duties as assigned to support overall business objectives. 

What We’re Looking For: 

• Strategic Leadership: Ability to guide and develop Retail Store Managers to drive business results.
• Sales & Business Acumen: Strong understanding of wireless retail sales, customer experience, and revenue-driving strategies.
• Coaching & Development: Passion for building high-performing teams through effective mentorship and motivation.
• Operational Excellence: Ability to ensure compliance with company policies and procedures while driving efficiency.
• Problem-Solving: Quick to identify challenges and implement solutions with urgency.
• Adaptability: Ability to thrive in a fast-paced, ever-evolving wireless retail environment.
• Customer Focus: Dedicated to providing outstanding customer experience at every touchpoint. 

What You Bring: 

• A high school diploma or equivalent
• 3+ years in retail leadership (wireless retail = bonus points)
• Leadership energy with a people-first mindset
• A passion for attaining goals, growth, and winning as a team
• Strong communication and problem-solving skills
• Able to work a variation of shifts, able to work any of the seven days of the week (may include evenings, weekends, and holidays)
• You’re at least 18, authorized to work in the U.S., and can pass a background check
• Must be able to register and receive identity verification with CLEAR upon hire 

What the Job Demands Physically and Mentally: 

Physical Demands: This role requires a lot of physical activity, including:  

• Standing and Walking: Requires frequent standing, sitting, talking, listening, and typing. Occasionally, the position may involve climbing, stooping, kneeling, reaching, pushing, pulling, and lifting to 10 pounds.
• Work Environment: Noise levels are typically minimal to moderate, with no substantial exposure to adverse environmental conditions. 

Communication: Effective communication skills, both verbal and written, are essential for interacting with customers and staff. 

Flexibility and Adaptability: District managers need to be able to handle high-pressure situations and adapt to a fast-paced environment. 

Other Skills: Beyond physical requirements, district managers managers also need strong leadership, problem-solving, and customer service skills.  

 
Verge Mobile welcomes everyone—regardless of age, race, background, gender identity, or beliefs. Just bring your authentic self and show up with passion to do your very best in the wireless retail world of sales.  

Verge Mobile is an Equal Opportunity Employer.  All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.