T-Mobile Retail Sales Lead Associate - Chapman

Job Locations US-TN-Knoxville
Regular Full-Time


Job Summary
Creates a positive customer experience by providing excellent customer service and by performing consultative selling of T-Mobile products and services.


Essential Functions & Responsibilities
• Performing consultative selling and service on the sales floor during retail hours which includes evenings and weekends
• Knowledge of the rapidly evolving T-Mobile standards and technology
• Cultivates positive customer relationships
• Guide customer through purchasing experience

• Demonstrates latest technology in store
• Ensures that the customer’s store experience is interactive, engaging and reassuring manner
• Must be available to meet the needs of retail business hours
Other Duties
• Performs other related duties as assigned



Required Education & Experience
• Six months to 1 year of retail/sales experience
• High school diploma or GED
• At least 18 years of age
• Excellent verbal and written communication
• Legally authorized to work in the United States
• Intermediate proficiency in Microsoft Office Suite
• Wireless industry experience
• Work varied shifts, seven days per week, may include evenings, weekends, and holidays
• Technology savvy


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