T-Mobile Retail Sales Associate - McNeil, ATX

Job Locations US-TX-Austin
Regular Full-Time


Verge Mobile is one of the fastest growing T-Mobile Premium Partners in the nation. Through T-Mobile’s products and services, Verge Mobile’s retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities.


We believe in: #Integrity #Acheivers #OwnIt #Connection #LimitlessGrowth #SeriousFun #WeAreVerge


As a Retail Mobile Sales Associate, you will be the connecting with customers and delivering exceptional customer service by selling T-Mobile products and services to our current and potential customers. This involves making a personal connection, exploring, and discovering customer needs, guide the customer’s purchase decision, problem solving their issues and staying connected with them.


You need to be an enthusiastic person capable of staying focused, demonstrating a great eye with an attention to detail, have a passionate focus on helping any customer and being a great team player!


  • Builds proficiency related to serving and selling to our customers, while providing a best-in-class customer experience.
  • Helping customers pick up right where they left off in their shopping journey with consultative selling and services.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
  • Makes the most of working time on shift by learning and seeking out new information.
  • Approaching service and sales needs with care, patience, honesty, and empathy.
  • Balancing customer service experience and performance goals.
  • Work varied shifts throughout the week which may include evenings, weekends, and holidays.
  • Performs other related duties as assigned.


We understand it is a competitive market out there for great people.  Therefore, Verge Mobile helps you earn as much as you can.  We offer a nice blend of a biweekly hourly based paycheck along with a monthly commission payout.  Over the course of a year, our full-time Sales Experts can earn a great base wage + incentive-based commissions. This equals $31,200 for our average Sales Experts, but $41,600 for our higher performing Sales Experts.  This total compensation is for working full time hours and successfully meeting or exceeding sales goals each month and over the course of a year.


The unlimited opportunity is matched with annual performance reviews and additional incentive contest payouts.

  • Good Base Hourly Rate
  • Aggressive Commission Plan
  • Various Monthly Incentives


Opportunity and Growth

Thinking about a career where you can make more money, grow your skills, start your professional journey, and become a leader of a team?  Verge Mobile is where you can do just that, and we will teach you how.  Your success and achieving results are always a good predictor of future success. Almost all our Store Managers came from the very role you are applying to.  Even our District Managers were once Store Managers.  It was not easy, but the rewards are there, and we are ready for you to join us!



We have several standard benefits, but Verge Mobile has several unique benefits that differentiate us from other companies!

  • Medical, Dental, Vision and other Insurance options
  • Personal Item Off
  • 401k with a company match
  • Hugely discounted T-Mobile phone service plans
  • Early access to your pay based on your hours worked and commissions.
  • Monthly and annual recognition contests and trips.


  • Ability to communicate and interact with customers.
  • Comfortable with technology and explaining how to use mobile devices.
  • Exhibits a can-do attitude that is positive, supportive, and cooperative.
  • Desire to engage with customers and help them with their mobile service needs.


Education / Experience Requirements:

  • High school diploma and 1 year of retail sales or customer service
  • 6 months of retail sales or customer service
  • Previous Wireless retail sales experience is preferred.
  • Knowledge of the wireless industry standards and technology is preferred.


Verge Mobile, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, ethnicity, ancestry, religion, gender, sexual orientation, gender identity and expression, pregnancy, childbirth and pregnancy-related medical conditions, marital status, national origin, age, disability, genetic information, or veteran or military status. In addition to federal law requirements, Verge Mobile, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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