T-Mobile Retail Sales Assistant Manager - CA Kenilworth

Job Locations US-CA-Petaluma
ID
2021-2716
Category
Management
Type
Regular Full-Time

Overview

Job Summary
Delivers exceptional customer experience and services by assisting with managing, leading, coaching, and developing the store team.

Responsibilities

  • Essential Functions & Responsibilities
    • Assist with staffing, scheduling, team training, development, coaching for high-performance
    • Performs and provides consultative sales and service on the sales floor during retail hours
    • Build a positive, customer service, and goal -oriented environment

    • Assist with development of employees for, engagement, positive performance, growth and promotion with appropriate responsibilities
    • Proficient of the rapidly evolving T-Mobile standards and technology
    • Ensures audit-compliant based according to standards
    • Ensures effective and efficient store operations
    • Implement the Verge Mobile policy, processes and procedures
    • Must be available to meet the needs of retail business hours
    Other Duties
    • Performs other related duties as assigned

Qualifications

  • Required Education & Experience
    • Two years of retail/sales experience

    • High school diploma or GED and 4 years of retail experience
    • Associates or bachelor’s degree and 2 years of retail experience
    • Excellent verbal and written communication
    • Legally authorized to work in the United States
    • Intermediate proficiency in Microsoft Office Suite
    • Sales and sales management experience
    • Operational and financial management experience
    • Wireless industry experience
    • Work varied shifts, seven days per week, may include evenings, weekends, and holidays
    Preferred Education & Experience
    • Bachelor’s degree and 2 years of retail experience

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