Human Resources Manager - California

Job Locations US-TX-Houston
Human Resources
Regular Full-Time


Verge Mobile is one of the fastest growing T-Mobile Premium Partners in the nation. Through T-Mobile’s products and services, Verge Mobile’s retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities.


Our growing retail business is seeking a Human Resource Manager with California experience.  In partnerhisp with the Human Resource and Field Leadership teams, the role drives results for all human resource efforts in California, Nevada and Arizona.

  • Leads, facilitates, and participates in the development of human resources policies and programs. 
  • Directs the employee relations, performance management, organizational effectiveness, legal compliance programs for the customer group.  
  • Supports all human resource activities within the customer group.
  • Works with a team of HR professionals to achieve directed HR targets, goals, objectives, efforts, results, and overall organizational impact.
  • Provides a high level of coaching and counseling to management and employees to enhance individual contributions.
  • Works in partnership with HR VP to develop strategy and drive initiatives that have an organizational impact.

Due to the complexity and nature of California employement law, 10+ years of California HR experience or current PHR or HRCI California (PHRca®) or like Certification is required for this role.


We believe in: #Integrity #Acheivers #OwnIt #Connection #LimitlessGrowth #SeriousFun #WeAreVerge



    • Administers and communicates HR policies and programs with assigned client group.
    • Ensures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan.
    • Leads the human resources planning effort within the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives and that appropriate human resource systems are in place to select, reward, train and motivate staff.
    • Partners on progressive management and leadership characteristics and empowered staff by providing needed tools.
    • Develops an effective partnership with line business clients through consultation on human resources strategic and operational issues as related to the business plan.
    • In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans.
    • Consults on organizations effectiveness to include re-engineering, management/employee development, workflow efficiencies and organizational change.
    • Assists management with cultural change issues.
    • May participate in additional functional initiatives having an organizational impact.
  • Performance Management; Legal Compliance and Employee Relations

    • Provides advice, guidance, insights and updates on employee relations' issues, progressive discipline, and documentation requirements to management.
    • Develops interventions (proactive and reactive) that support employee relations and organizational effectiveness.
    • Supports efforts to improve overall organizational Culture.
    • Builds internal capability and provides support in the development and administrative execution of legal compliance efforts.
    • Ensures compliance with federal, state, and local laws that impact HR
    • Responds to government and employee inquiries or complaints, coordinates their resolution.
    • Tracks and assess employee relations activity in Region or assigned territory. Develop action plans as necessary to address trends/issues.
  • Employee Development/Talent Management:

    • May execute the human resources planning effort with the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives.
    • Counsels management on HR policies, staff career development, succession planning and other topics in support of business plans.
    • May drive/lead orientation process for new HR Managers.
    • May manage/mentor less experienced generalists/HR Managers which may include providing performance feedback, coaching and development.

    Staffing and Recruitment:

    • Ensures that appropriate human resource systems are in place to select, reward, train and motivate staff.
    • Stays current and is award of social, economic, and other trends that may affect the business or the direction of human resources policies and programs.
    • Assist in the recruitment, hiring and on boarding of new HR professionals.
    • May work with Talent Acquisition resources to establish strategy and ensure best uses of resources.

    Training and Facilitation:

    • Designs, develops, and delivers HR related training to business partners, i.e.: Performance Management, Sexual Harassment, Managing a Diverse Workforce, etc.
    • Provides facilitation of meetings as required, such as assimilations, developing team values, operating principles, etc.
    • May facilitate Enterprise Leadership & Development courses, e.g. Leading People, Leading Teams.
  • Other duties that may occur in the normal course of business.


  • Minimum of 10 years related work experience, with experience in a Sr. Generalist role.
  • PHR or HRCI California (PHRca®) or like Certification
  • Broad knowledge of CALIFORNIA human resources including organization development, legal compliance, employee relations, performance management, and talent acquisition.
  • Experience and proficient in ADP, Microsoft tools, and other HRIS systems.

Success factors/job competencies:

  • Adaptability
  • Business Ethics
  • Cooperation
  • Dependability
  • Job Knowledge
  • Problem Solving
  • Quality


We offer a nice blend of a biweekly paycheck along with robust benefit options.   

  • Very competitive base salary 
  • Annual reviews and salary increase opportunities


We have several standard benefits, but Verge Mobile has several unique benefits that differentiate us from other companies!

  • Medical, Dental, Vision and other Insurance options
  • Personal Time Off
  • 401k with a company match
  • Hugely discounted T-Mobile phone service plans


Verge Mobile, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, ethnicity, ancestry, religion, gender, sexual orientation, gender identity and expression, pregnancy, childbirth and pregnancy-related medical conditions, marital status, national origin, age, disability, genetic information, or veteran or military status. In addition to federal law requirements, Verge Mobile, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 




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